HVAC Technical Services Specialist

Tacoma, WA

Full Time

HVAC Technical Services

Mid Level

Gensco currently has an amazing opportunity available to join our Technical Services Team as a Technical Services Specialist at our Corporate Office in Tacoma, WA! If you are looking to grow your career in HVAC with a highly successful, family-owned company that is a recognized industry leader, then Gensco may be the right fit for you!

Schedule - Monday-Friday 8:30am-5:00pm
Full Time - starting pay range $68,000-$83,000 annually based on experience and qualifications

Summary

Perform a broad range of inside administrative and service support for both Customers and Gensco Team Members
Provide inside technical support for equipment sold by Gensco by offering guidance on installation, service, and repair
Provide technical training for our Customers and Gensco Team Members and communicate pertinent factory information as necessary

Education/Experience/Skills

Completion of a 2-year college degree in technical studies or equivalent work experience preferred
5 years of related work experience and excellent knowledge of HVAC industry preferred
Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
Customer service-oriented approach, respond to requests with a sense of urgency
Strong attention to detail, excellent time management and organizational skills
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Strong presentation skills, excellent written and verbal communication skills
Strong people skills, recognizes when to use formal or informal approach, not easily intimidated, ability to say “no” in a firm but polite manner
Ability to use tact and diplomacy in sensitive situations
Able to operate personal computer, calculator, other office machines and proficient in MS Office products (Word, Excel, PowerPoint)
Able to work sitting or standing and to move freely throughout the facility
Able to lift and carry equipment and supplies on a frequent basis
Able to travel as required

About Gensco
Gensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.

Gensco's Mission: "Provide all of our Customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction."

Benefits
Comprehensive and competitive benefits package includes:

Healthcare coverage of medical, dental and vision available first of the month following date of hire
Discretionary Profit Sharing
401(k) Retirement Plan
Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays
Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 - 80 hours)
Tuition reimbursement for 2-year and 4-year degree programs
Life Insurance, Voluntary Supplemental Life Insurance
Long-Term Disability, Voluntary Short-Term Disability
Employee Assistance Program

Gensco is a drug free company and EOE.
If you are interested in joining our winning team, please apply at Gensco.com/Careers

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Middle Initial - no middle name, please type "None."*

Birthday Month:*

Birthday Day:*

What City and State do you live in?*

Date available to start work:*

Desired salary:*

How did you learn about this job?*

If you chose Employee Referral, please list the referring person or how you heard about us:*

Are there any restrictions on your hours available to work?*

Are you authorized to work in the U.S.?*

Are you 18 years or older?*

Do you have a valid Driver's license?*

Have you ever worked at Gensco?
Yes - include your Position, Location, and Start/End Date
No - never employed by Gensco, write "No"*

Do you have friends or family who work at Gensco?
Yes - include their name and work location.
No - write "No."*

EDUCATION
Have you earned your High School Diploma or GED equivalent, and can you provide documentation?*

Highest level of education completed:*

School Name:*

EMPLOYMENT
Please provide your employment history, starting with your most recent job. You may include full, part-time, self-employment and voluntary positions.

Attach Resume*

Company - Employer 1:*

Job Title:*

Date you started with your most recent employer.*

Date you ended work with your most recent employer -or- note "Still employed"*

Reason for leaving your most recent employer:*

Company - Employer 2:*

Job Title:*

Start & End Date:*

Reason for leaving:*

Company - Employer 3:*

Job Title:*

Start & End Date:*

Reason for leaving:*

Additional employment information you'd like to share:

MILITARY SERVICE*

PROFESSIONAL REFERENCES - please provide 3 with at least 2 managers or supervisors
Reference 1 - Full Name:*

Phone and/or Email Address:*

Company:*

Relationship:*

Reference 2 - Full Name:*

Phone and/or Email Address:*

Company:*

Relationship:*

Reference 3 - Full Name:*

Phone and/or Email Address:*

Company:*

Relationship:*

Upon a conditional offer of employment, Gensco will conduct a criminal background check. Failure to cooperate or make full and accurate disclosure in conjunction with such investigative process is a violation of Company policy and may result in formal discipline, up to and including termination of employment.

By selecting yes to this application question, I understand and authorize Gensco, Inc. to complete a background check concerning my previous employment, educational institutions, driving record, criminal record, and other job-related records.

I agree and understand that any material misrepresentation or omission of a fact in my employment application may result in rejection of this application or if employed, termination of employment with Gensco. I certify that the answers provided on this application are true and complete to the best of my knowledge.

Employment with Gensco, Inc. does not constitute a Contract of Employment. The employee and the Company both reserve the right to end the relationship at any time, with or without cause. No representative of the Company other than the President has authority to agree to the contrary, and any such Agreement must be in writing and signed by the President.*

Human Check*

Submit Application

Explore a career with us today!

HVAC Technical Services Specialist

Apply for this position